Privacy
This policy explains how information submitted through the Meucci website may be handled. Visitors may provide contact details, company name, product interests, cue photos, model references, quantity requirements, service questions, and message content. This information is used to respond to inquiries, prepare product guidance, route service questions, improve catalog clarity, and maintain records related to quote or support requests.
Form submissions may include name, email address, phone number, company, country, product category, and written notes. If a visitor describes a cue or uploads photos through a later communication channel, that information may be associated with the request so the support team can answer accurately. The site may also receive ordinary technical information such as browser type, device type, pages visited, and approximate location derived from server logs.
Information is used for business communication, quote preparation, product support, service intake, and follow-up. It may be shared with internal personnel or authorized service and distribution partners when needed to answer a request. The website does not require sensitive personal information, and visitors should avoid sending payment card numbers, passwords, private account credentials, or unnecessary personal documents through inquiry forms.
Inquiry records may be retained for operational continuity, repeat dealer requests, support history, and legal compliance. Visitors can ask to update contact details or request removal from non-essential follow-up communications. Some records may be retained where required for transaction, service, or compliance reasons.